Contracts, handymen and online shopping: Protecting your consumer rights in 2019

Photo by Marjan Grabowski on Unsplash



Whether we like it or not, we live in a consumption-based world, and our daily transactions don’t always go as expected.

We spoke with Dorothea Kesberger from Berlin’s office for consumer rights, to help troubleshoot common causes of concern. We also provide tips on how to best deal with frustrating mobile phone companies, and avoid pitfalls like overpriced handymen and fake online shops in 2019.


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